Unupdated Trademark Records Block E-commerce Platform Access!

Recently, a colleague of Lao Yang (Putui Intellectual Property) repeatedly failed to add his brand to Douyin Mall. After reviewing his submission screenshots, two critical issues were identified:

Inconsistent Validity Dates
The entered trademark expiration date didn’t match the registration certificate. (Solution: Correct dates and re-submit.)

Unchanged Trademark Ownership
The company had renamed itself, but the trademark remained under the old business name.
(Solution: File a trademark ownership update and submit both:

Original registration certificate

Certificate of Change )

Key Takeaway:
Always update trademark records immediately after changing your company name or address. Delaying this causes unnecessary complications.